CPC H04M 3/2281 (2013.01) [H04L 63/306 (2013.01); H04L 65/1069 (2013.01)] | 20 Claims |
1. A method for transferring messages between a first device and a second device, one of the first device or the second device being associated with an inmate of a controlled environment facility and the other of the first device or the second device being associated with an outside user, the method comprising:
storing account information associated with each of the outside user and the inmate;
receiving a communication from the first device that includes a request for privileged communication;
determining whether privileged communication is permitted in response to the request; and
transmitting a notification to the first device, notifying the outside user as to whether the request has been granted.
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