CPC H04L 63/0861 (2013.01) [H04L 63/0853 (2013.01); H04L 67/55 (2022.05); H04M 3/51 (2013.01); H04W 12/06 (2013.01); H04W 84/042 (2013.01)] | 20 Claims |
1. A system, comprising:
memory;
one or more processors coupled with the memory, the one or more processors, configured to execute instructions, to:
generate a text-based notification comprising an indication of a future call to be received by a client device over a first communication channel;
send the text-based notification over a secure second communication channel to the client device associated with a customer; and
initiate the future call over the first communication channel with the client device.
|