US 11,854,068 B2
Frictionless inquiry processing
Chario Bardoquillo Maxilom, Ibabao Cordova (PH); Ferdinand Salarda Acedera, Cebu (PH); and John White Go Mabute, Umapad Mandaue (PH)
Assigned to NCR Voyix Corporation, Atlanta, GA (US)
Filed by NCR Voyix Corporation, Atlanta, GA (US)
Filed on Nov. 19, 2021, as Appl. No. 17/530,811.
Application 17/530,811 is a continuation of application No. 16/368,422, filed on Mar. 28, 2019, granted, now 11,232,510.
Prior Publication US 2022/0076322 A1, Mar. 10, 2022
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 30/00 (2023.01); G06Q 30/0601 (2023.01); H04W 4/35 (2018.01); G06Q 20/32 (2012.01); G06V 20/20 (2022.01)
CPC G06Q 30/0641 (2013.01) [G06Q 20/3223 (2013.01); G06V 20/20 (2022.01); H04W 4/35 (2018.02)] 19 Claims
OG exemplary drawing
 
1. A method, comprising:
tracking a consumer within a store from images captured by cameras of the store;
monitoring the consumer and determining the consumer is looking at a display of a device, wherein monitoring further includes identifying an item being held by the consumer from the images as the consumer looks at a display of the device; and
initiating an interface on a display of the device based on the determining without any interaction of the consumer with the interface or the device that the consumer is looking at the display while holding the item.