US 11,853,532 B2
Automatic feedback system using visual interactions
Neeraj Gupta, Milpitas, CA (US)
Assigned to EBAY INC., San Jose, CA (US)
Filed by eBay Inc., San Jose, CA (US)
Filed on Dec. 20, 2022, as Appl. No. 18/085,390.
Application 18/085,390 is a continuation of application No. 17/004,265, filed on Aug. 27, 2020, granted, now 11,556,223.
Prior Publication US 2023/0122580 A1, Apr. 20, 2023
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 3/0482 (2013.01); G06F 40/166 (2020.01); G06F 3/0486 (2013.01); G06F 18/22 (2023.01)
CPC G06F 3/0482 (2013.01) [G06F 3/0486 (2013.01); G06F 18/22 (2023.01); G06F 40/166 (2020.01)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
configuring, by a server, a webpage to receive feedback from a user by enabling the user interface presenting the webpage to receive and display one or more user inputs applied directly to the webpage;
receiving, by the server, the one or more user inputs applied directly to the webpage, each user input being associated with a user edit that indicates the feedback;
processing, by one or more hardware processors of the server, the one or more user inputs, the processing comprising:
performing filtering analysis to determine whether to remove an irrelevant user input or to consolidate two or more correlated user inputs; and
generating a feedback preview that displays the one or more user inputs grouped together based on a corresponding feedback type; and
causing presentation of the feedback preview on the device of the user.