CPC G06F 3/0482 (2013.01) [G06F 8/24 (2013.01); G06F 8/41 (2013.01); G06F 8/60 (2013.01); G06F 8/77 (2013.01); G06F 9/451 (2018.02); G06Q 10/103 (2013.01); H04L 41/5064 (2013.01); G05B 2219/31404 (2013.01)] | 20 Claims |
1. A computer-implemented method comprising:
rendering, by an issue tracking system (ITS), a user interface associated with an issue maintained by the ITS and including a plurality of user interface elements each representing a respective external service, one or more of the external services provided by a respective one of set of external service providers;
in response to a user selection of a particular user interface element of the plurality of user interface elements, determining, by the ITS, whether the issue is associated with a particular external service provider of the set of external service providers;
in accordance with a determination that the issue is associated with the particular external service provider, causing display of a graphical element providing a link to the particular external service provider; and
in accordance with a determination that the issue is not associated with the particular external service provider, rendering, within the ITS, a service selection graphical user interface that is operable to connect the ITS with one of the set of external service providers.
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