US 11,838,331 B2
Endpoint control over a text channel of a real-time communication session
Paul Roller Michaelis, Louiseville, CO (US); and Richard Alan Windhausen, Boulder, CO (US)
Assigned to Avaya Management L.P., Morristown, NJ (US)
Filed by Avaya Management L.P., Durham, NC (US)
Filed on Dec. 22, 2021, as Appl. No. 17/559,151.
Prior Publication US 2023/0199032 A1, Jun. 22, 2023
Int. Cl. G06F 15/16 (2006.01); H04L 65/1059 (2022.01); H04L 9/40 (2022.01); H04L 65/65 (2022.01); H04L 65/401 (2022.01)
CPC H04L 65/1059 (2013.01) [H04L 63/0869 (2013.01); H04L 65/401 (2022.05); H04L 65/65 (2022.05)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
in a first endpoint operated by a first user:
receiving text from a second endpoint over a text channel of a real-time communication session established between the first endpoint and the second endpoint, wherein the text channel enables exchanging text-based user communications between the first endpoint and the second endpoint during the real-time communication session;
determining that the text includes a control instruction for the first endpoint rather than a message intended for the first user, wherein the control instruction directs the first endpoint to perform an action; and
complying with the control instruction.