US 11,838,171 B2
Proactive network application problem log analyzer
Shwetha ML, Karnataka (IN); Praveen Thadigiri, Karnataka (IN); Giri Narayanan, Karnataka (IN); Shiv Shankar, Karnataka (IN); Girish S, Karnataka (IN); and Darshan S, Karnataka (IN)
Assigned to CERNER INNOVATION, INC., Kansas City, MO (US)
Filed by CERNER INNOVATION, INC., Kansas City, KS (US)
Filed on Oct. 12, 2021, as Appl. No. 17/499,281.
Prior Publication US 2023/0113860 A1, Apr. 13, 2023
Int. Cl. H04L 41/069 (2022.01); H04L 43/16 (2022.01); H04L 41/0604 (2022.01); G06F 40/20 (2020.01); H04L 41/22 (2022.01)
CPC H04L 41/0622 (2013.01) [G06F 40/20 (2020.01); H04L 41/069 (2013.01); H04L 41/22 (2013.01); H04L 43/16 (2013.01)] 19 Claims
OG exemplary drawing
 
1. A system for proactively managing computing problems, the system comprising: a central database; a processor; and a computer memory storing computer-usable instructions that, when executed by the processor, causes initiation of a plurality of operations, the plurality of operations comprising:
executing a script;
establishing a connection via the script to the central database for identifying a network quality issue;
identifying the network quality issue based on the network quality issue satisfying a threshold;
based on a search associated with the central database, determining that other electronic documentation was already created for the network quality issue and that the other electronic documentation does not include a cause of the network quality issue; and
automatically generating new electronic documentation, for the network quality issue, that includes the cause based on the other electronic documentation not including the cause.