CPC G06Q 20/4016 (2013.01) [G06Q 20/047 (2020.05); G06Q 20/382 (2013.01); G06Q 20/405 (2013.01); G06Q 20/42 (2013.01); G06Q 30/06 (2013.01); H04L 63/10 (2013.01)] | 20 Claims |
1. A method, comprising:
monitoring, by a device, based on access information that permits access to messages associated with a messaging account of a user, the messaging account to determine whether the messaging account receives a confirmation message,
wherein the monitoring is based on receiving an indication that a transaction occurred, and
wherein the monitoring includes processing, one or more messages in the messaging account to identify the confirmation message,
wherein the one or more messages are processed using at least one technique,
wherein the at least one technique includes one or more of:
an image processing technique that comprises at least one of:
an optical character recognition technique, or
a computer vision technique,
a text processing technique that comprises a natural language processing technique, or
a code processing technique that comprises analyzing computer code associated with the confirmation message;
determining, by the device and based on processing the one or more messages using the at least one technique, whether the messaging account received the confirmation message within a threshold time period associated with the transaction; and
performing, by the device, an action based on determining that the messaging account did not receive the confirmation message.
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