CPC H04W 12/02 (2013.01) [G06F 21/6245 (2013.01); H04M 3/5183 (2013.01); H04W 4/18 (2013.01); H04W 4/20 (2013.01); H04W 76/16 (2018.02); H04L 63/0861 (2013.01); H04M 3/42102 (2013.01); H04M 2203/6009 (2013.01); H04M 2203/6054 (2013.01); H04M 2203/6081 (2013.01); H04W 80/12 (2013.01)] | 20 Claims |
1. A telephony service system, comprising:
a processor;
a telephony radio configured to support telephony communications; and
a data radio configured to support data communications;
wherein the telephony service system is configured to:
facilitate, via the telephony radio, a call between a client device of a caller and the telephony service system;
identify a context of the call, wherein the context of the call is associated with a caller's right to access restricted data and a type of authenticating information;
identify a first subset of stored private data associated with the context of the call, wherein the first subset of stored private data comprises a subset of the caller's private information having the type of authenticating information associated with the context;
in parallel with the call and via the data radio;
provide an indication of the type of authenticating information to the client device; and
receive a second subset of stored private data from the client device; and
authenticate the caller's right to access the restricted data when the second subset of stored private data matches the first subset of stored private data.
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