CPC G06Q 10/0837 (2013.01) [G06Q 10/087 (2013.01); G06Q 10/08345 (2013.01); G06Q 30/016 (2013.01); G06Q 30/0641 (2013.01); G06F 3/0482 (2013.01); G06Q 30/0601 (2013.01)] | 20 Claims |
1. A computer-implemented method comprising:
receiving, by a computing system from a second customer device that is associated with a second customer, an indication that the second customer intends to return a purchased item;
determining, by the computing system, that the purchased item corresponds to a desired product that is desired by a first customer;
determining, by the computing system, a cost associated with shipping the purchased item from the second customer to the first customer;
determining, by the computing system based on the cost, to enable shipping the purchased item from the second customer to the first customer;
obtaining a shipping label for shipping the purchased item from the second customer to the first customer, wherein the shipping label encodes both a name and an address of the first customer in a machine-readable code to mask personal information of the first customer from the second customer; and
transmitting, by the computing system to the second customer device, the shipping label for shipping the purchased item from the second customer to the first customer.
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