CPC G06F 40/30 (2020.01) [G06N 20/00 (2019.01); G16H 20/10 (2018.01); H04W 4/14 (2013.01)] | 20 Claims |
1. A computer-implemented pharmacy order facilitation method, comprising:
receiving a message of a pharmacy customer;
training a machine learning model using a set of messages each having a respective intent label specifying a pharmacy customer objective;
generating, by analyzing the message using the trained machine learning model, a set of one or more intents of the pharmacy customer;
generating a response message based on the set of intents; and
transmitting the response message to a mobile device of the pharmacy customer.
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