CPC H04M 15/44 (2013.01) [H04L 12/14 (2013.01); H04M 15/43 (2013.01); H04M 15/51 (2013.01); H04M 15/745 (2013.01); H04W 4/24 (2013.01); H04M 2215/2026 (2013.01); H04M 2215/32 (2013.01)] | 19 Claims |
1. A method for connecting accountholders of a telecommunications enterprise with telecommunications services available through the enterprise, where the enterprise is a customer of a telecommunications service provider, the method comprising:
through a wizard, providing access to a portal creation utility by an authorized user of the enterprise, the portal creation utility accessing at least one backend system of the service provider selected from the group consisting of: a business support system, an operational support system, a provisioning system, a home location register, and a billing system,
the wizard being programmed for:
determining which services or sets of services the enterprise has contracted to offer from the service provider, the services or sets of services having associated data fields of a data model;
enabling the authorized user to manipulate those data fields and customize visual properties to be displayed to accountholders through an application;
enabling the portal to be published to accountholders of the enterprise; and
making available the portal on behalf of the enterprise, wherein the portal is connected through a security layer to the at least one backend system and permits an accountholder to directly self provision a new telecommunications service that is available through the enterprise on a device of the accountholder without assistance of a customer service representative.
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