US 11,757,819 B2
Generating interactive emails and tracking user interactions
Joe Teplow, New York, NY (US); Scott Motte, Los Angeles, CA (US); Kevin Dutra, New York, NY (US); Mark Robbins, Brighton (GB); Yamil Asusta, San Juan, PR (US); Devin Torres, Austin, TX (US); Steven Collins, New York, NY (US); Trever Faden, Washington, DC (US); Derek Jacobi, New York, NY (US); Selby Kendrick, New York, NY (US); Johnny Omar Mejias Luciano, New York, NY (US); and Adam Beckerman, New York, NY (US)
Assigned to Salesforce, Inc., San Francisco, CA (US)
Filed by salesforce.com, inc., San Francisco, CA (US)
Filed on Jan. 8, 2021, as Appl. No. 17/144,542.
Application 17/144,542 is a continuation of application No. 15/999,310, granted, now 10,951,569, previously published as PCT/US2017/018462, filed on Feb. 17, 2017.
Claims priority of provisional application 62/296,144, filed on Feb. 17, 2016.
Prior Publication US 2021/0234822 A1, Jul. 29, 2021
Int. Cl. H04L 29/08 (2006.01); H04L 51/42 (2022.01); G06F 3/14 (2006.01); G06Q 10/10 (2023.01); G06F 3/147 (2006.01); G06Q 10/06 (2023.01); G06Q 10/08 (2023.01); G06F 40/117 (2020.01); G06F 40/131 (2020.01); G06F 40/197 (2020.01); H04L 67/50 (2022.01); G06F 16/958 (2019.01); G06F 3/04842 (2022.01); H04M 1/7243 (2021.01)
CPC H04L 51/42 (2022.05) [G06F 3/04842 (2013.01); G06F 3/14 (2013.01); G06F 3/147 (2013.01); G06F 16/958 (2019.01); G06F 40/117 (2020.01); G06F 40/131 (2020.01); G06F 40/197 (2020.01); G06Q 10/06 (2013.01); G06Q 10/08 (2013.01); G06Q 10/10 (2013.01); H04L 67/535 (2022.05); H04M 1/7243 (2021.01)] 14 Claims
OG exemplary drawing
 
1. A method comprising:
receiving an actionable message within an email client, the message comprising presentation data;
rendering the message within the email client causing a first presentation, from the received presentation data, of a first set of selectable elements at a first selectable elements location and a first content item at a first content item location within the email client;
receiving, within the email client, a selection of at least one element of the first set of selectable elements; and
in response to the selection of the at least one element of the first set of selectable elements, concurrently, rendering, within the email client, a second presentation, from the received presentation data, of a second set of selectable elements at the first selectable elements location and a second content item at the first content item location, thereby obscuring, within the email client, the first presentation of the first set of selectable elements and the first content item.