US 11,755,593 B2
Systems and methods for predictive augmentation of vehicle service procedures
Patrick S. Merg, Hollister, CA (US); Jacob G. Foreman, Hollister, CA (US); and Todd Mercer, Descanso, CA (US)
Assigned to Snap-on Incorporated, Kenosha, WI (US)
Filed by Snap-on Incorporated, Kenosha, WI (US)
Filed on Mar. 19, 2021, as Appl. No. 17/206,296.
Application 17/206,296 is a continuation of application No. 16/244,679, filed on Jan. 10, 2019, granted, now 10,984,004.
Application 16/244,679 is a continuation of application No. 14/812,941, filed on Jul. 29, 2015, granted, now 10,216,796, issued on Feb. 26, 2019.
Prior Publication US 2021/0209117 A1, Jul. 8, 2021
This patent is subject to a terminal disclaimer.
Int. Cl. G07C 5/00 (2006.01); G06Q 10/00 (2023.01); G07C 5/08 (2006.01); G06F 16/2457 (2019.01); G06F 16/248 (2019.01); G06F 16/738 (2019.01); G06F 16/783 (2019.01); G06Q 10/06 (2023.01); G06Q 10/20 (2023.01)
CPC G06F 16/24575 (2019.01) [G06F 16/248 (2019.01); G06F 16/738 (2019.01); G06F 16/783 (2019.01); G06Q 10/06 (2013.01); G06Q 10/20 (2013.01); G07C 5/008 (2013.01); G07C 5/0808 (2013.01)] 20 Claims
OG exemplary drawing
 
17. A client device, comprising:
one or more processors; and
a non-transitory computer-readable data storage device storing computer-readable program instructions, wherein the computer-readable program instructions are executable by the one or more processors to:
request, from a remote server, a service procedure including a plurality of procedural steps for servicing a vehicle;
receive, from the remote server, a supplemented service procedure, wherein the supplemented service procedure includes a piece of supplemental service information to supplement a particular procedural step of the service procedure;
detect an occurrence of a trigger event associated with performance of the particular procedural step of the service procedure; and
in response to detecting the occurrence of the trigger event, display the piece of supplemental service information on the client device during performance of the particular procedural step of the service procedure.