CPC G10L 15/22 (2013.01) [G10L 17/00 (2013.01); G10L 17/22 (2013.01); H04W 12/065 (2021.01); G10L 2015/223 (2013.01); G10L 2015/227 (2013.01)] | 20 Claims |
1. A method, comprising:
at a computing platform comprising at least one processor, a communication interface, and memory:
establishing, via the communication interface, a communication channel between a computing device and an enterprise server;
authenticating a user of the computing device, wherein the user is authorized to access the enterprise server;
detecting, via the communication interface, voice-based interaction from the authenticated user;
causing, via the communication interface, the voice-based interaction to be captured as audio data;
transforming the audio data to textual data;
analyzing the textual data to identify one or more queries related to an entity;
generating, based on the one or more queries, one or more instructions to respond to the one or more queries;
sending, to the enterprise server and via the communication channel, the one or more instructions;
determining, based on location data, a level of privacy between the user and the computing device; and
establishing, based on the level of privacy, a second communication channel between the enterprise server and a second computing device associated with the user.
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