CPC G06Q 30/016 (2013.01) [G09C 1/00 (2013.01); H04N 23/661 (2023.01); H04N 23/74 (2023.01); H04N 23/80 (2023.01)] | 16 Claims |
1. A method for a device for managing a personal inventory and product support system in communication with a network-based product support system, the device comprising a lens array, an image sensor coupled the lens array, a processor coupled to the image sensor a display coupled to the processor, the method comprising:
receiving, through the lens array, visible light encoded with data identifying a product, the visible light provided by a light emitting diode (LED) in the product;
decoding, using the image sensor and the processor, the received visible light to obtain the data identifying the product, the data identifying the product correlated to a product support content for the product;
configuring the device to receive the product support content including an interactive stored content for the product based on the identifying data, the product support content having been curated from a plurality of content servers on behalf of a user;
receiving, by the processor, a notification that the curated product support content for the product is available;
updating a personal inventory repository in which an inventory of products acquired by the user is stored with at least the interactive stored content of the curated product support content for which the notification is received to program, configure, or repair the product;
presenting the curated product support content on the display to the user; and
sending commands to the product, wherein the commands include data for the product to fix itself that includes update the product configuration.
|