US 11,736,431 B2
Context-based notifications presentation
Akshay Bakshi, Vancouver (CA); Scott Buchanan, Vancouver (CA); Mina Chandler, Suwanee, GA (US); Gavin Ham, Vancouver (CA); Justin Rushing, Oakland, CA (US); Leena Mansour, Toronto (CA); and Faisal Yaqub, New York, NY (US)
Assigned to Salesforce, Inc., San Francisco, CA (US)
Filed by Salesforce, Inc., San Francisco, CA (US)
Filed on Aug. 16, 2021, as Appl. No. 17/403,714.
Prior Publication US 2023/0048072 A1, Feb. 16, 2023
Int. Cl. H04W 4/00 (2018.01); H04L 51/226 (2022.01); H04M 1/72454 (2021.01); H04M 1/72451 (2021.01); H04M 1/72457 (2021.01); H04L 51/222 (2022.01); H04L 51/224 (2022.01); H04W 72/563 (2023.01); H04W 72/54 (2023.01); H04W 4/02 (2018.01); H04W 68/02 (2009.01); H04M 1/72463 (2021.01)
CPC H04L 51/226 (2022.05) [H04L 51/222 (2022.05); H04L 51/224 (2022.05); H04M 1/72451 (2021.01); H04M 1/72454 (2021.01); H04M 1/72457 (2021.01); H04W 4/025 (2013.01); H04W 68/02 (2013.01); H04W 72/54 (2023.01); H04W 72/563 (2023.01); H04M 1/724631 (2022.02)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
determining, based at least in part on a first client associated with a first user account of a communication platform, contextual data associated with at least one of the first client or data exchange between the communication platform and one or more user accounts, wherein the first user account is associated with a communication channel configured to share data between a group of user accounts granted access to the communication channel;
determining, based at least in part on a threshold, that the contextual data satisfies a condition;
receiving, from a second client associated with a second user account of the communication platform, a communication posted in association with the communication channel;
based at least in part on a determination that the contextual data satisfies the condition, refraining from rendering, for display, a notification indicating the communication is posted in association with the communication channel; and
based at least in part on the determination that the contextual data satisfies the condition and without receiving explicit input in association with the first user account, rendering, for display, one or more other notifications indicating that one or more other communications have been posted in association with the communication channel or a different communication channel in which the first user account is associated.