CPC H04L 41/082 (2013.01) [H04L 41/0806 (2013.01); H04L 41/0823 (2013.01); H04L 67/01 (2022.05); H04L 67/303 (2013.01); H04L 2101/622 (2022.05)] | 20 Claims |
1. A method for managing a user device, comprising:
sending, to a server, a request to enroll a user device in a limited management mode, the user device having a third-party application that communicates management instructions to the user device from a third-party server using a management channel on the user device;
receiving, from the server, a first configuration profile;
configuring an agent on the user device in the limited management mode using the first configuration profile, the agent being configured to use a channel on the user device other than the management channel for executing instructions received from the server;
sending, to the server, a request to enroll the user device in a full management mode;
receiving, from the server, a second configuration profile;
configuring the agent in the full management mode using the second configuration profile, including causing the agent to use the management channel, wherein the third-party application stops using the management channel; and
prior to configuring the agent in the full management mode, determining that the management channel is available for use.
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