US 11,736,350 B2
Implementing management modes for user device management
Neeraj Saluja, Austin, TX (US); Haroon Barlas, Austin, TX (US); Eugene Sayapin, Austin, TX (US); and Shravan Shantharam, Cumming, GA (US)
Assigned to VMware, Inc., Palo Alto, CA (US)
Filed by VMware, Inc., Palo Alto, CA (US)
Filed on Aug. 5, 2022, as Appl. No. 17/882,259.
Application 17/882,259 is a continuation of application No. 17/326,934, filed on May 21, 2021, granted, now 11,411,816.
Prior Publication US 2022/0376972 A1, Nov. 24, 2022
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 15/177 (2006.01); H04L 41/082 (2022.01); H04L 41/0806 (2022.01); H04L 67/303 (2022.01); H04L 41/0823 (2022.01); H04L 67/01 (2022.01); H04L 101/622 (2022.01)
CPC H04L 41/082 (2013.01) [H04L 41/0806 (2013.01); H04L 41/0823 (2013.01); H04L 67/01 (2022.05); H04L 67/303 (2013.01); H04L 2101/622 (2022.05)] 20 Claims
OG exemplary drawing
 
1. A method for managing a user device, comprising:
sending, to a server, a request to enroll a user device in a limited management mode, the user device having a third-party application that communicates management instructions to the user device from a third-party server using a management channel on the user device;
receiving, from the server, a first configuration profile;
configuring an agent on the user device in the limited management mode using the first configuration profile, the agent being configured to use a channel on the user device other than the management channel for executing instructions received from the server;
sending, to the server, a request to enroll the user device in a full management mode;
receiving, from the server, a second configuration profile;
configuring the agent in the full management mode using the second configuration profile, including causing the agent to use the management channel, wherein the third-party application stops using the management channel; and
prior to configuring the agent in the full management mode, determining that the management channel is available for use.