US 11,727,413 B2
System, device, and method of performing data analytics for generating sales tasks for sales representatives
Margaret L. Brooks, Plano, TX (US)
Assigned to SalesBoost, LLC, Plano, TX (US)
Filed by SalesBoost, LLC, Plano, TX (US)
Filed on Mar. 11, 2022, as Appl. No. 17/693,223.
Application 17/693,223 is a continuation of application No. 16/440,736, filed on Jun. 13, 2019, granted, now 11,288,681.
Prior Publication US 2022/0198463 A1, Jun. 23, 2022
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 30/00 (2023.01); G06Q 10/10 (2023.01); G10L 25/63 (2013.01); H04M 3/51 (2006.01); G06Q 30/01 (2023.01); G06Q 10/1093 (2023.01)
CPC G06Q 30/01 (2013.01) [G06Q 10/1097 (2013.01); G10L 25/63 (2013.01); H04M 3/5175 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A system comprising:
a data store having a plurality of data items including conversation profile data and consumer product data; and
one or more processors configured to:
monitor voice over Internet protocol traffic between a sales representative and a customer;
evaluate the plurality of data items to create a plurality of tasks;
assign to a task of the plurality of tasks the customer, a product, an action plan queue, and a priority level according to the evaluation; and
distribute the task to the sales representative,
wherein the action plan queue comprises a pre-designed message structure that aligns with a voice impression type.