US 11,722,623 B2
Management apparatus, method, and non-transitory computer readable storage medium
Satoshi Nishikawa, Kanagawa (JP)
Assigned to Canon Kabushiki Kaisha, Tokyo (JP)
Filed by CANON KABUSHIKI KAISHA, Tokyo (JP)
Filed on May 26, 2021, as Appl. No. 17/331,308.
Claims priority of application No. 2020-094913 (JP), filed on May 29, 2020.
Prior Publication US 2021/0377417 A1, Dec. 2, 2021
Int. Cl. G06F 15/00 (2006.01); H04N 1/32 (2006.01); G06F 3/12 (2006.01)
CPC H04N 1/32122 (2013.01) [G06F 3/1203 (2013.01); G06F 3/1232 (2013.01); H04N 2201/3202 (2013.01)] 11 Claims
OG exemplary drawing
 
1. A management apparatus comprising,
at least one memory storing instructions, and
at least one processor executing the instructions causing the management apparatus to:
receive a first designation of one of a cycle or a schedule at which a file is output, a type of apparatus information that should be included in the file, and a format of the file, wherein the file includes information regarding an image forming apparatus;
receive a second designation of an image forming apparatus subjected to obtain the information regarding the image forming apparatus from at least one image forming apparatus; and
perform reporting processes iteratively at the cycle or the schedule designated in the first designation, each reporting process including:
communicating with the image forming apparatus designated by the second designation to obtain the information regarding the designated image forming apparatus;
generating and outputting the file including the information regarding the designated image forming apparatus; and
storing page count information, included in the information obtained from the designated image forming apparatus, indicating a number of pages printed by the designated image forming apparatus;
wherein the file includes, as the information regarding the designated image forming apparatus, network information of the designated image forming apparatus, a communication date and time with the designated image forming apparatus, a connection state with the designated image forming apparatus, the apparatus information corresponding to the type designated by the first designation, and the page count information,
wherein when obtainment of the information regarding the designated image forming apparatus fails, a number of the designated image forming apparatus from which the obtainment of the information has failed is counted, and in the output of the file, the file including the number of the designated image forming apparatuses, information representing an error of the connection state with the designated image forming apparatus from which the obtainment of the information fails, and page count information previously obtained from the designated image forming apparatus from which the obtainment of the information fails is output, and
wherein the file output in a respective reporting process does not include the count information obtained in a previous reporting process but includes the count information obtained in a current reporting process from a first image forming apparatus from which the information regarding the designated image forming apparatus is obtained in the current reporting process, and
wherein the file output in the respective reporting process includes the count information obtained in a previous reporting process from a second image forming apparatus from which the information regarding the designated image forming apparatus is not obtained in the current reporting process.