US 11,722,572 B2
Communication platform shifting for voice-enabled device
Jonathan Meade, Newark, DE (US)
Assigned to CHRISTIANA CARE HEALTH SYSTEM, INC., Wilmington, DE (US)
Filed by Christiana Care Health System, Inc., Wilmington, DE (US)
Filed on Sep. 29, 2020, as Appl. No. 17/36,626.
Claims priority of provisional application 62/909,000, filed on Oct. 1, 2019.
Prior Publication US 2021/0099531 A1, Apr. 1, 2021
Int. Cl. H04L 67/148 (2022.01); H04L 51/10 (2022.01); H04L 67/02 (2022.01)
CPC H04L 67/148 (2013.01) [H04L 51/10 (2013.01); H04L 67/02 (2013.01)] 26 Claims
OG exemplary drawing
 
1. A computer-implemented method for shifting an information exchange session to another data communications platform using a computerized platform shifting system having at least one processor and a memory operatively coupled to the at least one processor and storing instructions executable by the processor, the method comprising:
receiving a request to shift communications away from a voice-enabled communications platform of a voice-enabled communications device configured to detect vocal input within a physical environment of the voice-enabled communications device; and
sending, from the platform shifting system, a message to a messaging address for web-enabled communication, the message comprising a device-independent URL for initiating a web-based communication session with any web-enabled communication device.