CPC H04L 67/148 (2013.01) [H04L 51/10 (2013.01); H04L 67/02 (2013.01)] | 26 Claims |
1. A computer-implemented method for shifting an information exchange session to another data communications platform using a computerized platform shifting system having at least one processor and a memory operatively coupled to the at least one processor and storing instructions executable by the processor, the method comprising:
receiving a request to shift communications away from a voice-enabled communications platform of a voice-enabled communications device configured to detect vocal input within a physical environment of the voice-enabled communications device; and
sending, from the platform shifting system, a message to a messaging address for web-enabled communication, the message comprising a device-independent URL for initiating a web-based communication session with any web-enabled communication device.
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