US 11,722,523 B2
Solution management systems and methods for addressing cybersecurity vulnerabilities
Brian James Waplington, San Diego, CA (US); and David Victor Barkovic, Kirkland, WA (US)
Assigned to ServiceNow, Inc., Santa Clara, CA (US)
Filed by ServiceNow, Inc., Santa Clara, CA (US)
Filed on Mar. 2, 2021, as Appl. No. 17/190,232.
Application 17/190,232 is a continuation of application No. 16/555,760, filed on Aug. 29, 2019, granted, now 11,290,495.
Claims priority of provisional application 62/864,370, filed on Jun. 20, 2019.
Prior Publication US 2021/0185094 A1, Jun. 17, 2021
Int. Cl. H04L 9/40 (2022.01); G06F 16/22 (2019.01); H04L 67/51 (2022.01); G06Q 30/0601 (2023.01)
CPC H04L 63/20 (2013.01) [G06F 16/22 (2019.01); H04L 63/1433 (2013.01); H04L 63/205 (2013.01); H04L 67/51 (2022.05); G06Q 30/0641 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A cloud computing system comprising:
one or more data centers;
a client instance hosted by the one or more data centers;
a communication network accessible by the client instance;
one or more client devices configured to access the client instance; and
one or more client networks configured to enable communication with the client instance by the one or more client devices via the communication network, wherein each of the one or more client networks is operated by one or more respective servers, wherein the one or more client devices and one or more client networks comprise one or more configuration items, wherein the client instance is configured to:
receive an indication of a vulnerability from a third party software provider;
determine one or more software applications installed on the one or more configuration items;
predict that the one or more configuration items have the vulnerability based on determining that one or more software applications installed on the one or more configuration items are susceptible to the vulnerability; and
scan the one or more configuration items to confirm whether the one or more configuration items have the vulnerability.