US 11,721,150 B2
Information processing apparatus, information processing method, and non-transitory storage medium
Yu Nagata, Chofu (JP); Shin Sakurada, Toyota (JP); Satoshi Komamine, Nagoya (JP); Yusuke Sato, Nagoya (JP); and Hiromitsu Fujii, Kariya (JP)
Assigned to TOYOTA JIDOSHA KABUSHIKI KAISHA, Toyota (JP)
Filed by TOYOTA JIDOSHA KABUSHIKI KAISHA, Toyota (JP)
Filed on Oct. 6, 2021, as Appl. No. 17/495,135.
Claims priority of application No. 2020-170782 (JP), filed on Oct. 8, 2020.
Prior Publication US 2022/0114852 A1, Apr. 14, 2022
Int. Cl. G07C 9/22 (2020.01); G07C 9/00 (2020.01); G06V 20/13 (2022.01)
CPC G07C 9/22 (2020.01) [G06V 20/13 (2022.01); G07C 9/00309 (2013.01)] 14 Claims
OG exemplary drawing
 
1. An information processing apparatus comprising a controller including at least one processor, the controller being configured to execute the processing of:
forecasting whether an intended user will go to a restroom area in a facility, the intended user being a user who is eligible for using a multipurpose restroom stall;
when it is forecast that the intended user will go to the restroom area, reserving a multipurpose restroom stall provided in the restroom area;
when it is forecast that the intended user will go to the restroom area, the controller reserves the multipurpose restroom stall by locking a door of the multipurpose restroom stall;
when the intended user comes near the multipurpose restroom stall, the controller unlocks the door of the multipurpose restroom stall; and
when the intended user comes near the multipurpose restroom stall, the controller causes the multipurpose restroom to output a voice message or an image that invites the intended user to use the multipurpose restroom stall,
wherein when the restroom stalls in the restroom area other than the multipurpose restroom stall are occupied, the controller does not reserve the multipurpose restroom stall.