US 11,721,134 B2
Dynamic processing system for roadside service control and output generation
Kamal Natarajan, Northbrook, IL (US); Basil Hirzalla, Chicago, IL (US); Paul Turnbull, Chicago, IL (US); Kyle Walters, Chicago, IL (US); Mindy Domingo, Chicago, IL (US); Zachary Quinn, Chicago, IL (US); Korey Boone, Chicago, IL (US); Wilton Hunt, Chicago, IL (US); Sarah Bedoe, Cary, IL (US); and Nicolas Couturier, Chicago, IL (US)
Assigned to Allstate Insurance Company, Northbrook, IL (US)
Filed by Allstate Insurance Company, Northbrook, IL (US)
Filed on Oct. 30, 2019, as Appl. No. 16/668,784.
Claims priority of provisional application 62/754,634, filed on Nov. 2, 2018.
Prior Publication US 2021/0118244 A1, Apr. 22, 2021
This patent is subject to a terminal disclaimer.
Int. Cl. G07C 5/00 (2006.01); G06Q 50/30 (2012.01); G08G 1/00 (2006.01); G06Q 10/20 (2023.01); G08G 1/137 (2006.01)
CPC G07C 5/008 (2013.01) [G06Q 10/20 (2013.01); G06Q 50/30 (2013.01); G07C 5/006 (2013.01); G08G 1/137 (2013.01); G08G 1/202 (2013.01); G08G 1/205 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A computing platform comprising:
at least one processor; and
a memory storing computer readable instructions that, when executed by the at least one processor, cause the computing platform to:
receive, from a client device, video content corresponding to a disabled vehicle, wherein the video content includes geotagging information corresponding to a location of the disabled vehicle;
determine, based on the video content and the geotagging information, a provider output indicating a potential service provider for assisting with the disabled vehicle;
send, to the client device, an indication of the provider output; and
in response to receiving an indication that the potential service provider is acceptable, send a request to dispatch a driver of the potential service provider to the location of the disabled vehicle.