US 11,720,836 B1
Systems and methods for facilitating secure dual custody activities
Nathan Coles, San Francisco, CA (US); Darren M. Goetz, San Francisco, CA (US); Uma Meyyappan, San Francisco, CA (US); Dennis Montenegro, San Francisco, CA (US); Steve Perez, San Francisco, CA (US); and Debarchana Roy, San Francisco, CA (US)
Assigned to WELLS FARGO BANK, N.A., San Francisco, CA (US)
Filed by WELLS FARGO BANK, N.A., San Francisco, CA (US)
Filed on Jul. 29, 2020, as Appl. No. 16/942,595.
Int. Cl. G06Q 10/00 (2023.01); G06Q 10/0631 (2023.01); G06N 20/00 (2019.01); G06N 5/04 (2023.01); G06Q 10/0639 (2023.01); G06Q 30/018 (2023.01); G06T 11/00 (2006.01); G06Q 10/105 (2023.01); G06F 3/04847 (2022.01)
CPC G06Q 10/063114 (2013.01) [G06N 5/04 (2013.01); G06N 20/00 (2019.01); G06Q 10/06316 (2013.01); G06Q 10/06398 (2013.01); G06Q 10/063112 (2013.01); G06Q 10/105 (2013.01); G06Q 30/0185 (2013.01); G06T 11/00 (2013.01); G06F 3/04847 (2013.01)] 19 Claims
OG exemplary drawing
 
1. A secure activity management system comprising:
a network;
an employee device associated with an employee of a provider;
one or more sensors comprising one or more of an accelerometer, a camera, or a physiological sensor; and
a provider computing system associated with the provider and configured to communicate with the employee device via the network, the provider computing system comprising a processing circuit including a processor and a memory, the processing circuit structured to:
receive an activity initiation trigger including an employee activity indicator;
determine a dual custody activity based on the employee activity indicator;
identify a task for completion of the dual custody activity;
identify the employee to perform the task based on an employee ranking of the employee;
authorize the employee to perform the task;
monitor the employee while the employee performs the task, wherein monitoring the employee comprises:
providing real-time instructions to the employee device associated with the employee while the employee performs the task, the real-time instructions being provided to the employee device via an augmented reality overlay to be displayed on the employee device; and
receiving, via the one or more sensors, monitoring information pertaining to the employee performing the task while the employee performs the task;
detect, based on the monitoring information and an artificial intelligence (AI) model, that suspicious activity has occurred while the employee is performing the task, wherein the suspicious activity comprises at least one of a sudden change in a physiological indicator or a posture of the employee indicative of a hidden object; and
train the AI model based on verified suspicious activities.