US 11,716,416 B2
Recording gap detection and remediation
Walter F. C. Anderson, Santa Cruz, CA (US); and Vi Dinh Chau, Seattle, WA (US)
Assigned to Zoom Video Communications, Inc., San Jose, CA (US)
Filed by Zoom Video Communications, Inc., San Jose, CA (US)
Filed on Apr. 29, 2021, as Appl. No. 17/244,240.
Prior Publication US 2022/0353365 A1, Nov. 3, 2022
Int. Cl. H04M 3/42 (2006.01); G06F 40/35 (2020.01); G10L 15/26 (2006.01); H04M 3/56 (2006.01)
CPC H04M 3/42221 (2013.01) [G06F 40/35 (2020.01); G10L 15/26 (2013.01); H04M 3/568 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method, comprising:
detecting a disconnection of a first client device from a multi-participant communication;
transmitting an indication of the disconnection to the first client device;
receiving first media recorded by an agent at the first client device based on the indication of the disconnection; and
inserting the first media within a recording of the multi-participant communication to cause the recording of the multi-participant communication to include the first media and second media transmitted from one or more second client devices during the multi-participant communication.