CPC H04M 3/42221 (2013.01) [G06F 40/35 (2020.01); G10L 15/26 (2013.01); H04M 3/568 (2013.01)] | 20 Claims |
1. A method, comprising:
detecting a disconnection of a first client device from a multi-participant communication;
transmitting an indication of the disconnection to the first client device;
receiving first media recorded by an agent at the first client device based on the indication of the disconnection; and
inserting the first media within a recording of the multi-participant communication to cause the recording of the multi-participant communication to include the first media and second media transmitted from one or more second client devices during the multi-participant communication.
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