US 11,714,807 B2
Platform for conversation-based insight search in analytics systems
James Michael Amulu, Chennai (IN); and Ranganathan Natarajan, Bangalore (IN)
Assigned to SAP SE, Walldorf (DE)
Filed by SAP SE, Walldorf (DE)
Filed on Dec. 24, 2019, as Appl. No. 16/726,462.
Prior Publication US 2021/0191923 A1, Jun. 24, 2021
Int. Cl. G06F 16/242 (2019.01); G06F 16/2455 (2019.01); G10L 15/18 (2013.01); G10L 15/22 (2006.01)
CPC G06F 16/243 (2019.01) [G06F 16/24553 (2019.01); G10L 15/1815 (2013.01); G10L 15/22 (2013.01); G10L 2015/223 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A computer-implemented method for providing insights from an analytics system based on verbal input of a user, the method being executed by one or more processors and comprising:
receiving, by a conversation-based search system (CSS) of an analytics system, verbal input from a user during a session between the user and the CSS, the CSS providing a user profile of the user based on interactions of the user with the CSS;
providing, by the CSS, text input based on the verbal input;
processing, by the CSS, the text input to determine a set of contexts, a number of contexts in the set of contexts being limited by a context limit defined in a configuration, each context in the set of contexts representing one or more operations of an enterprise, contexts are provided in the set of contexts based on one or more patterns associated with the user in the user profile;
determining, by the CSS, a set of insights based on the set of contexts, each insight representative of a performance of the enterprise;
receiving, by a smart freeze module of the CSS, user input indicating that a current depth of insight is usable and, in response, storing one or more insights in the set of insights for use in a subsequent session; and
displaying, by the analytics system and during the session, a story comprising one or more visualizations, each visualization depicting at least one insight.