CPC H04L 63/0861 (2013.01) [G06F 21/32 (2013.01); G06F 21/34 (2013.01); G06Q 20/40145 (2013.01); G10L 15/22 (2013.01); H04M 3/4936 (2013.01); G10L 2015/223 (2013.01)] | 20 Claims |
1. A computing device system, comprising:
a non-transitory memory storing instructions; and
one or more hardware processors coupled to the non-transitory memory and configured to read the instructions from the non-transitory memory to cause the computing device system to perform operations comprising:
receiving a biometric input from a user during a voice data communication session with an interactive voice communication system;
determining an authentication token with an external application programming interface (API) based on the biometric input, wherein the external API is associated with a plurality of token acquisition databases storing a portion of the authentication token;
determining a transmission process available to the computing device system and the interactive voice communication system for relaying the authentication token during the voice data communication session;
converting the authentication token to a token capable of being transmitted by the computing device system to the voice communication system during the voice data communication session;
providing the token to the interactive voice communication system during the voice data communication session via the transmission process; and
enabling an account functionality associated with the user based on the provided token.
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