CPC H04L 41/0654 (2013.01) [H04L 41/0266 (2013.01); H04L 41/0631 (2013.01); H04L 41/16 (2013.01); H04L 43/028 (2013.01); H04L 43/08 (2013.01); H04L 43/103 (2013.01)] | 20 Claims |
1. A method for providing dynamic serviceability for a software-defined data center (SDDC) to a partner entity, comprising:
collecting data-center information from a management service that monitors at least a portion of the SDDC;
filtering the data-center information based on a stored list of metrics;
translating the filtered data-center information into a partner-specific format requested by the partner entity;
generating metadata associated with the translated data-center information;
attempting to transmit the metadata and translated data-center information to a partner site associated with the partner entity;
in response to the attempted transmission failing, forwarding, across a network, the metadata and translated data-center information to a partner-accessible storage location located remotely from the SDDC; and
providing, to the partner entity, identifying information for the metadata and translated data-center information stored at the partner-accessible storage location, wherein the identifying information allows the partner entity to retrieve the stored metadata and translated data-center information from the partner-accessible storage location.
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