CPC G06Q 30/0251 (2013.01) [G06Q 20/1085 (2013.01)] | 20 Claims |
1. A method for obtaining non-customer lead information comprising:
authenticating a user at an automated teller machine (ATM) for a transaction via biometric information, the ATM being connected to a computing system of the financial institution;
determining, by lead circuitry, that the user is a non-customer of the financial institution operating the ATM;
determining, responsive to the determination that the user is a non-customer of the financial institution operating the ATM, that the user was a customer of the financial institution prior to becoming a non-customer;
restricting, responsive to the determination that the user is the non-customer of the financial institution operating the ATM, features available to the user at the ATM;
presenting, by the lead circuitry while the transaction is currently being processed, an offer to the non-customer on the ATM by displaying information related to the offer on a screen on the ATM, the offer based in part on the non-customer lead information collected from an at least one previous transaction with the user and stored in the data storage system,
wherein the offer comprises a first type of offer in response to determining that the non-customer is using the ATM on a first visit, and wherein the offer comprises a second type of offer in response to determining that the non-customer is using the ATM on a second visit, and wherein, responsive to the determination that the user was a customer of the financial institution operating the ATM prior to becoming a non-customer, the offer further comprises a message to the user indicative of the user being a former customer;
receiving, by transaction circuitry using a user interactive element of the screen, a response from the non-customer relating to the offer presented, wherein the response contains non-customer lead information provided by the non-customer; and
transferring, by the transaction circuitry, the response containing the non-customer lead information to the financial institution computing system.
|