CPC H04M 1/72421 (2021.01) [H04W 4/14 (2013.01); H04W 4/90 (2018.02)] | 20 Claims |
1. A method for coordinating emergency response by an emergency management system (EMS), the method comprising:
receiving an emergency alert associated with an emergency;
gathering emergency data associated with the emergency alert;
selecting a dispatch card for the emergency, wherein the dispatch card comprises a set of emergency questions and a set of dispatch options based on answers to the set of emergency questions;
determining one or more answers to one or more emergency questions within the set of emergency questions from the dispatch card using the emergency data associated with the emergency alert;
based at least in part on the one or more answers to the one or more emergency questions and the set of dispatch options from the dispatch card, generating a dispatch recommendation for the emergency; and
providing the dispatch recommendation to an emergency service provider (ESP).
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