CPC H04L 12/1895 (2013.01) [H04L 41/0654 (2013.01); H04L 65/1046 (2013.01); H04L 65/1053 (2013.01); H04L 65/1069 (2013.01); H04L 65/1096 (2013.01); H04L 67/146 (2013.01); H04M 1/72418 (2021.01); H04M 3/5116 (2013.01); H04W 4/90 (2018.02); H04M 2242/15 (2013.01); H04W 4/027 (2013.01); H04W 4/14 (2013.01); H04W 76/19 (2018.02)] | 20 Claims |
1. A method implemented via execution of computing instructions configured to run at one or more processors, the method comprising:
obtaining a phone number of a mobile device used by a user making an emergency call, wherein the emergency call is conducted with a recipient through a first connection;
transmitting a uniform resource locator (URL) link to the mobile device through an electronic message, wherein the electronic message is transmitted through a second connection using the phone number, wherein the second connection is different from the first connection, wherein the electronic message allows the user to click on the URL link to access a web browser on the mobile device, instead of a full application on the mobile device, to establish a WebRTC (Web Real-Time Communication) session to transmit a real-time video stream from the mobile device, and wherein the URL link is associated with the phone number of the mobile device;
receiving the real-time video stream from the mobile device through the WebRTC session; and
sending the real-time video stream to the recipient for display on a screen of the recipient, wherein the real-time video stream is received through the WebRTC session while audio content of the emergency call is received through the first connection, and wherein the real-time video stream is associated with a unique identifier for the mobile device.
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