CPC G16H 40/67 (2018.01) [G06F 3/167 (2013.01); G16H 10/60 (2018.01); G16H 80/00 (2018.01); H04L 51/02 (2013.01)] | 21 Claims |
1. An engagement and care support platform (“ECSP”) computer device comprising at least one processor in communication with a chatbot and at least one memory device, the at least one processor of the ECSP computer device is programmed to:
store user information for a senior user associated with a first client device, the first client device configured to receive a user interaction and communicate with the chatbot;
store caregiver information for a plurality of caregivers, wherein each caregiver of the plurality of caregivers is associated with a second client device of a plurality of second client devices, wherein the plurality of caregivers are members of a circle of care of the senior user;
continuously monitor for a senior user interaction indicating that the senior user has interacted with the chatbot;
receive registration information for a first caregiver from a second client device associated with the first caregiver to add the first caregiver to the plurality of caregivers;
present, via a user interface of the first client device, at least a portion of the registration information for the first caregiver;
receive, audibly via the chatbot of the first client device, a response from the senior user; and
approve or deny the first caregiver based on the response from the senior user.
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