US 11,677,732 B2
Conversational authentication
Josh Alexander, Austin, TX (US); Seth Holloway, Austin, TX (US); Evan Tyler Grim, Austin, TX (US); Ian Glazer, Washington, DC (US); and William Charles Mortimore, Jr., San Francisco, CA (US)
Assigned to Salesforce, Inc., San Francisco, CA (US)
Filed by salesforce.com, inc., San Francisco, CA (US)
Filed on May 15, 2020, as Appl. No. 16/875,145.
Application 16/875,145 is a continuation of application No. 15/621,628, filed on Jun. 13, 2017, granted, now 10,659,446.
Prior Publication US 2020/0280552 A1, Sep. 3, 2020
This patent is subject to a terminal disclaimer.
Int. Cl. H04L 9/40 (2022.01); H04W 12/062 (2021.01)
CPC H04L 63/08 (2013.01) [H04L 63/083 (2013.01); H04L 63/0861 (2013.01); H04W 12/062 (2021.01); H04L 2463/082 (2013.01)] 18 Claims
OG exemplary drawing
 
1. A method, comprising:
receiving, by a computing system, information indicative of:
one or more first user-generated communications between a first user and a second user via a first application that supports user communications, including messages previously confirmed to be generated by the first user; and
one or more second user-generated communications between users via the first application;
processing, by the computing system, the received information to analyze image usage data for the second user-generated communications in comparison with image usage data for the first user-generated communications;
determining, by the computing system based on the processing, to pre-authorize the first user to at least a portion of an authorization procedure to perform an operation via a second application, wherein the determining that the first user is pre-authorized is performed:
prior to a request by the first user to perform the operation via the second application; and
without an explicit user request to pre-authorize the operation; and
determining to authorize the first user to perform the operation via the second application, according to the authorization procedure, without re-performing the at least a portion of the authorization procedure for which the pre-authorization was performed.