CPC H04W 4/80 (2018.02) [G07C 9/00309 (2013.01); G07C 9/00571 (2013.01); G07C 9/00904 (2013.01); G07C 9/27 (2020.01); G07C 9/28 (2020.01); H01Q 1/273 (2013.01); H01Q 1/36 (2013.01); H01Q 1/38 (2013.01); H01Q 7/00 (2013.01); H01Q 9/0421 (2013.01); H04B 1/0343 (2013.01); H04B 1/385 (2013.01); H04B 1/3888 (2013.01); H04B 5/0025 (2013.01); H04B 5/0081 (2013.01); H04L 67/12 (2013.01); H04W 4/029 (2018.02); H04W 4/38 (2018.02); H04W 12/08 (2013.01); G07C 2009/00412 (2013.01); G07C 2009/00769 (2013.01); H01Q 1/2291 (2013.01); H04W 4/02 (2013.01); H04W 4/90 (2018.02); H04W 88/06 (2013.01)] | 8 Claims |
1. A guest engagement system comprising:
a plurality of wireless devices, each comprising:
a body having a tapered shape including a front surface, a rear surface having a same shape as the front surface and a dimension greater than the front surface, and a peripheral side surface connecting the front and rear surfaces;
four magnets embedded within the body and disposed on the peripheral side surface along an outer periphery of the body; and
a device health sensor at least partially disposed in the body and configured for measuring at least one health function of a user wearing the wireless device,
wherein the body includes a cavity in which a processor and at least one wireless communication antenna are disposed, said device health sensor being in communication with the processor, and
wherein at least two adjacent magnets among the four magnets disposed on the peripheral side surface of the body each have a pole of a same polarity facing the outer periphery of the body,
the wireless devices being provided to users of the guest engagement system to be carried by the users, each wireless device having a unique identifier and including first and second wireless communication antennas respectively configured for Bluetooth low energy (BLE) and near field communication (NFC) communications;
a sensor network comprising a plurality of sensors each mounted at a different location, wherein at least one sensor of the plurality of sensors is operative to detect the wireless devices that are proximate thereto and receive unique identifiers therefrom based on BLE communication with the wireless devices and at least another sensor of the plurality of sensors is operative to detect the wireless devices that are proximate thereto and receive unique identifiers therefrom based on NFC communication with the wireless devices;
a communication network connecting each of the plurality of sensors of the sensor network; and
a central server communicatively connected to each of the plurality of sensors of the sensor network via the communication network, and storing a log associating each unique identifier of a wireless device received using BLE or NFC communications by a sensor of the sensor network with a location of the sensor and a timestamp.
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