CPC G06Q 50/01 (2013.01) [G06F 3/011 (2013.01); G06F 3/013 (2013.01); G06F 9/453 (2018.02); G06F 9/485 (2013.01); G06F 9/4881 (2013.01); G06F 9/547 (2013.01); G06F 16/3329 (2019.01); G06F 16/90332 (2019.01); G06F 16/9536 (2019.01); G06F 18/2321 (2023.01); G06F 40/205 (2020.01); G06F 40/242 (2020.01); G06F 40/253 (2020.01); G06F 40/30 (2020.01); G06F 40/35 (2020.01); G06N 3/045 (2023.01); G06N 3/047 (2023.01); G06N 3/08 (2013.01); G06N 20/00 (2019.01); G06V 10/764 (2022.01); G06V 10/82 (2022.01); G06V 20/20 (2022.01); G06V 20/30 (2022.01); G10L 15/063 (2013.01); G10L 15/08 (2013.01); G10L 15/16 (2013.01); G10L 15/1815 (2013.01); G10L 15/1822 (2013.01); G10L 15/22 (2013.01); G10L 15/30 (2013.01); G10L 15/32 (2013.01); H04L 51/212 (2022.05); H04L 51/52 (2022.05); H04L 67/306 (2013.01); H04L 67/75 (2022.05); H04N 7/147 (2013.01); G06F 3/017 (2013.01); G06F 3/167 (2013.01); G06V 20/41 (2022.01); G06V 40/174 (2022.01); G06V 2201/10 (2022.01); G10L 2015/088 (2013.01); G10L 2015/223 (2013.01); G10L 2015/227 (2013.01)] | 20 Claims |
1. A method comprising, by a client system:
receiving, at the client system, a user input, wherein the user input is associated with one or more intents and one or more slots;
generating one or more first dialog acts based on the user input;
calculating a task-confidence score based on one or more intent-confidence scores associated with the one or more intents, respectively, and one or more slot-confidence scores associated with the one or more slots, respectively;
generating, responsive to the task-confidence score being less than a threshold score, one or more second dialog acts modifying the one or more first dialog acts; and
presenting, at the client system, a response to the user input, wherein the response is based on one or more of the first dialog acts or the second dialog acts.
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