US 11,669,478 B2
Secure, remote support platform with an edge device
Jeremy Lefebvre, Port Hope (CA); Joseph Jonathan Stubbs, Brampton (CA); and Gregory Thomas McMullin, Mississauga (CA)
Assigned to Infinity Tribe Group Inc., Oshawa (CA)
Filed by Infinity Tribe Group Inc., Oshawa (CA)
Filed on Nov. 16, 2020, as Appl. No. 17/99,558.
Application 17/099,558 is a continuation of application No. 16/649,142, granted, now 10,860,510, previously published as PCT/US2018/052022, filed on Sep. 20, 2018.
Claims priority of provisional application 62/560,708, filed on Sep. 20, 2017.
Claims priority of provisional application 62/560,707, filed on Sep. 20, 2017.
Claims priority of provisional application 62/560,704, filed on Sep. 20, 2017.
Claims priority of provisional application 62/560,710, filed on Sep. 20, 2017.
Prior Publication US 2021/0073160 A1, Mar. 11, 2021
Int. Cl. G06F 13/40 (2006.01); G06F 13/38 (2006.01); G06F 13/42 (2006.01); G06F 9/451 (2018.01); G06F 9/4401 (2018.01); G06F 21/30 (2013.01); G06F 21/34 (2013.01); G06F 21/60 (2013.01)
CPC G06F 13/4022 (2013.01) [G06F 9/4411 (2013.01); G06F 9/452 (2018.02); G06F 13/385 (2013.01); G06F 13/4045 (2013.01); G06F 13/4282 (2013.01); G06F 21/305 (2013.01); G06F 21/34 (2013.01); G06F 21/606 (2013.01); G06F 2213/0042 (2013.01); G06F 2213/4004 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method comprising:
establishing, by an edge device, a first network connection with a first network after the edge device validates a first signed request to connect to the first network, wherein the first signed request was communicated to the edge device;
after establishing the first network connection, the edge device establishing a first secure communication connection between the edge device and a server;
the edge device capturing video of a target device and transmitting the video to the server via the first secure communication connection;
based on the edge device detecting the target device via a connection medium that connects the edge device to the target device, the edge device presenting an emulated human interface device to the target device via the connection medium; and
based on receipt of a first message over the first secure communication connection, the edge device transmitting via the connection medium a first input indicated in the first message as first input for the emulated human interface device.