US 11,967,311 B1
Recipient customized generative voice modeling
Ruthie Lyle, Durham, NC (US); Vijay Jayapalan, San Antonio, TX (US); and Gregory B. Yarbrough, San Antonio, TX (US)
Assigned to United Services Automobile Association (USAA), San Antonio, TX (US)
Filed by UIPCO, LLC, San Antonio, TX (US)
Filed on Jun. 30, 2021, as Appl. No. 17/363,681.
Claims priority of provisional application 63/045,951, filed on Jun. 30, 2020.
Int. Cl. G10L 15/22 (2006.01); G10L 15/18 (2013.01); G10L 25/63 (2013.01)
CPC G10L 15/1815 (2013.01) [G10L 15/22 (2013.01); G10L 25/63 (2013.01); G10L 2015/221 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A method performed by a network-accessible server system to generate on demand curated audio content, the method comprising:
detecting an initiation of an electronic communication between a client via a client device and an operator via an operator device;
responsive to detecting the initiation of the electronic communication, processing, audio output from the client device, to derive a series of client audio insights defining client characteristics of the client and/or characteristics of a client environment in which the client device is operating;
detecting a first triggering event to generate curated audio content;
responsive to detecting the first triggering event, combining a portion of a registry of stored audio data with a first text-based script to generate output audio content;
generating curated audio content by determining and applying, for each client audio insight defining client characteristics of the client and/or characteristics of the client environment, a curation rule defined to customize audio for curated reception by a client A) with the defined client characteristics and/or B) in the defined client environment; and
initiating playback of the curated audio content from the client device via the electronic communication.