US 11,943,321 B2
Techniques for cross-platform communication process flow object posting
Aaron Popelka, San Francisco, CA (US); William Robert Jennings, II, Indianapolis, IN (US); Andrew Short, Indianapolis, IN (US); and Pranavkumar Janakbhai Parekh, Bothell, WA (US)
Assigned to Salesforce Inc., San Francisco, CA (US)
Filed by Salesforce, Inc., San Francisco, CA (US)
Filed on Jan. 26, 2022, as Appl. No. 17/584,985.
Application 17/584,985 is a continuation in part of application No. 17/478,130, filed on Sep. 17, 2021, granted, now 11,757,824.
Prior Publication US 2023/0091930 A1, Mar. 23, 2023
This patent is subject to a terminal disclaimer.
Int. Cl. H04L 67/63 (2022.01); H04L 51/56 (2022.01)
CPC H04L 67/63 (2022.05) [H04L 51/56 (2022.05)] 20 Claims
OG exemplary drawing
 
1. A method for data processing, comprising:
detecting, via a user interface, a user input corresponding to a communication process flow object associated with a communication process flow that controls electronic communications between a tenant of a multitenant system and a set of users corresponding to the tenant;
generating, based at least in part on detecting the user input, a data object and that includes metadata associated with the communication process flow object; and
transmitting, from a communication process flow management service and to a communication platform, a request that includes the data object and a channel identifier associated with a communication channel of the communication platform, the request being configured to cause posting of the data object into the communication channel of the communication platform that is associated with the tenant, wherein the request is transmitted based at least in part on detecting the user input.