US 11,941,600 B1
System and method for advanced identification of a customer
Nimesh S. Jhaveri, Kildeer, IL (US); Archana Dhruve, Chicago, IL (US); Heather K. Hill, Barrington, IL (US); Dejan Kozic, Wadsworth, IL (US); Laura Jean Tebbe, Antioch, IL (US); Susan G. Heald, Buffalo Grove, IL (US); Warit Tulyathorn, Chicago, IL (US); Mark A. Jones, Evanston, IL (US); Sara B. Frisk, Chicago, IL (US); Jennifer M. Levin, Chicago, IL (US); Jennifer A. Comiskey, Chicago, IL (US); and David T. Blanchard, Evanston, IL (US)
Assigned to WALGREEN CO., Deerfield, IL (US)
Filed by WALGREEN CO., Deerfield, IL (US)
Filed on Mar. 29, 2023, as Appl. No. 18/128,042.
Application 18/128,042 is a continuation of application No. 16/815,669, filed on Mar. 11, 2020, granted, now 11,645,638.
Application 16/815,669 is a continuation of application No. 16/052,302, filed on Aug. 1, 2018, granted, now 10,650,364, issued on May 12, 2020.
Application 16/052,302 is a continuation of application No. 13/286,909, filed on Nov. 1, 2011, granted, now 10,074,084, issued on Sep. 11, 2018.
Claims priority of provisional application 61/408,903, filed on Nov. 1, 2010.
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 20/20 (2012.01); G06Q 10/0836 (2023.01); G06Q 10/109 (2023.01); G06Q 20/12 (2012.01); G06Q 20/32 (2012.01); G06Q 20/40 (2012.01); G07F 17/00 (2006.01); G16H 20/10 (2018.01); G16H 40/20 (2018.01); G16H 40/67 (2018.01); G07F 7/10 (2006.01)
CPC G06Q 20/20 (2013.01) [G06Q 10/0836 (2013.01); G06Q 10/109 (2013.01); G06Q 20/12 (2013.01); G06Q 20/202 (2013.01); G06Q 20/3224 (2013.01); G06Q 20/4014 (2013.01); G07F 17/0092 (2013.01); G16H 20/10 (2018.01); G16H 40/20 (2018.01); G16H 40/67 (2018.01); G07F 7/10 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A system for identifying a customer at a store, the system comprising:
(A) a computing device including an output device and located within a store; and
(B) a customer detection apparatus located at the store, wherein the customer detection apparatus is configured to:
(i) detect a mobile electronic device that is located at a second area, by wirelessly transmitting a first signal conforming to a first protocol to cause the mobile electronic device to respond to receiving the first signal by wirelessly broadcasting, a second signal conforming to a second protocol that is different from the first protocol, wherein the second signal carries identification information uniquely associated with a customer who has placed, an order for an item but who has not yet picked up the item; and
(ii) respond to receiving the identification information by transmitting, to the computing device, a message to cause the computing device to provide, via the output device, an audible or visual notification to obtain the item for pick-up by the customer.