US 11,940,952 B2
Techniques for serving archived electronic mail
Arun Prasad Amarendran, Manalapan, NJ (US); Jun H. Ahn, Manalapan, NJ (US); Tirthankar Chatterjee, Manalapan, NJ (US); Manas Bhikchand Mutha, Tinton Falls, NJ (US); Ho-Chi Chen, Marlboro, NJ (US); Prosenjit Sinha, San Jose, CA (US); and Yongtao Liu, Eatontown, NJ (US)
Assigned to Commvault Systems, Inc., Tinton Falls, NJ (US)
Filed by Commvault Systems, Inc., Tinton Falls, NJ (US)
Filed on Mar. 14, 2022, as Appl. No. 17/694,451.
Application 17/694,451 is a continuation of application No. 16/425,893, filed on May 29, 2019, abandoned.
Application 16/425,893 is a continuation of application No. 14/606,524, filed on Jan. 27, 2015, granted, now 10,324,897, issued on Jun. 18, 2019.
Claims priority of provisional application 61/932,191, filed on Jan. 27, 2014.
Prior Publication US 2022/0197865 A1, Jun. 23, 2022
This patent is subject to a terminal disclaimer.
Int. Cl. G06F 16/16 (2019.01); G06F 11/14 (2006.01); G06F 11/20 (2006.01); G06F 16/13 (2019.01); H04L 9/40 (2022.01); H04L 51/42 (2022.01)
CPC G06F 16/162 (2019.01) [G06F 11/1448 (2013.01); G06F 11/1469 (2013.01); G06F 11/2094 (2013.01); G06F 11/2097 (2013.01); G06F 16/13 (2019.01); H04L 51/42 (2022.05); H04L 63/083 (2013.01); G06F 2201/80 (2013.01); H04L 63/10 (2013.01)] 20 Claims
OG exemplary drawing
 
1. A computer-implemented method comprising:
at an email server that is communicatively coupled to a backup storage system, wherein the email server comprises a computer platform, which includes one or more hardware processors:
receiving a first request message comprising a first identification of a first email item and further comprising a first action to be applied to the first email item;
determining, based on the first identification, whether the first email item is archived at the backup storage system,
wherein the backup storage system stores email items in a backup format generated by the backup storage system, and
wherein the backup format differs from a native format of email items that are not archived at the backup storage system;
associating a first information with the first email item, based on determining that the first email item is archived at the backup storage system,
wherein the first information indicates a backup media and a location on the backup media of the first email item;
causing the backup storage system to apply the first action to the first email item within the backup storage system, based on the first information;
in response to the first request message, presenting, within a user interface of the email server, a result of the first action as applied by the backup storage system to the first email item; and
wherein the backup storage system is configured to apply the first action within the backup storage system without deleting the first email item from the backup storage system.