US 11,917,108 B1
User interfaces for automated control and access to disparate data/management systems
Harold Jackson, Campbell, CA (US); Bala Karuppanchettiyar, Campbell, CA (US); and Nick Holland, Campbell, CA (US)
Assigned to 8x8, Inc., Campbell, CA (US)
Filed by 8×8, Inc., Campbell, CA (US)
Filed on Dec. 7, 2021, as Appl. No. 17/544,212.
Application 17/544,212 is a continuation of application No. 16/284,753, filed on Feb. 25, 2019, granted, now 11,196,871, issued on Dec. 7, 2021.
Claims priority of provisional application 62/634,538, filed on Feb. 23, 2018.
This patent is subject to a terminal disclaimer.
Int. Cl. H04M 7/00 (2006.01); H04L 29/08 (2006.01); H04L 12/14 (2006.01); H04L 41/5051 (2022.01); H04L 67/75 (2022.01)
CPC H04M 7/0087 (2013.01) [H04L 12/1428 (2013.01); H04L 41/5051 (2013.01); H04L 67/75 (2022.05)] 20 Claims
OG exemplary drawing
 
1. In a system having a plurality of communication service provider servers, each respective communication service provider server to provide a different respective communication service, a data communications server comprising:
data communications circuitry to provide data communications to a plurality of client entities and to correlate communication data between the plurality of communication service provider servers by:
responding to receipt of a selection of a particular communication service provider server from among the plurality of communication service provider servers to interface with the data communications server and to detect an action associated with a first user of one of the client entities, and then
identifying context information of the action, wherein the context information includes identification of a second user associated with the action and a type of interaction for the action,
providing instructions to the selected communication service provider server to retrieve data correlated with the identified context information, and
displaying the correlated data received from the selected communication service provider server.