US 11,893,544 B2
Distributed system for test drive conflict rescheduling
Vishwanath Hiremath, Mckinney, TX (US); Satish Chikkaveerappa, Mckinney, TX (US); and Ponnazhakan Subramanian, Mckinney, TX (US)
Assigned to Capital One Services, LLC, McLean, VA (US)
Filed by Capital One Services, LLC, McLean, VA (US)
Filed on Sep. 14, 2021, as Appl. No. 17/474,766.
Application 17/474,766 is a continuation of application No. 16/598,202, filed on Oct. 10, 2019, granted, now 11,157,881.
Prior Publication US 2021/0406842 A1, Dec. 30, 2021
This patent is subject to a terminal disclaimer.
Int. Cl. G06Q 10/1093 (2023.01); G06F 16/9535 (2019.01); G06Q 10/109 (2023.01); G06Q 30/0251 (2023.01)
CPC G06Q 10/1095 (2013.01) [G06F 16/9535 (2019.01); G06Q 10/109 (2013.01); G06Q 30/0252 (2013.01)] 18 Claims
OG exemplary drawing
 
1. A management server comprising:
one or more processors; and
a memory storing instructions that, when executed by the one or more processors, cause the management server to:
receive, via two-way communication with a device associated with a user, a first request to schedule a test drive, wherein the first request comprises user preferences for a vehicle, wherein two-way communication comprises communication via a streaming data platform;
determine, via two-way communication with a database and based on the user preferences, based on received feedback from the device via an interactive calendar appointment, a first scheduled day for a test drive of one or more selected vehicles;
determine, based on one or more capabilities of the one or more selected vehicles, a weather threshold for each of the one or more selected vehicles;
monitor weather at one or more locations, wherein the one or more locations are associated with the one or more selected vehicles;
determine, based on the monitoring and at a threshold time before the first scheduled day, a chance of bad weather at a location for the test drive, wherein the location is one of the one or more locations;
determine, at the threshold time before the first scheduled day and based on the chance of bad weather exceeding the weather threshold, a potential conflict for the first scheduled day at the location for the test drive;
cause, by an application on the device and in response to a notification of the potential conflict, popup display of an option for the user to cancel or reschedule the test drive;
update, via two-way communication with the database and based on an interaction with the notification indicating a second request to schedule the test drive, the interactive calendar appointment; and
update, via two-way communication with the database, the database to indicate that the one or more selected vehicles are reserved during the test drive on a second scheduled day.