US RE49,796 E1
System and method for providing a screen switching service during call counseling and device applied thereto
Yong Jin Kim, Seoul (KR)
Assigned to CALLGATE CO., LTD., Seoul (KR)
Appl. No. 17/742,763
Filed by CALLGATE CO., LTD., Seoul (KR)
PCT Filed Jan. 12, 2011, PCT No. PCT/KR2011/000229
§ 371(c)(1), (2), (4) Date Nov. 6, 2012,
PCT Pub. No. WO2012/096418, PCT Pub. Date Jul. 19, 2012.
Application 13/696,508 is a continuation of application No. 17/742,055, filed on May 11, 2022.
Application 17/742,763 is a reissue of application No. 13/696,508, filed on Jan. 12, 2011, granted, now 8,825,023, issued on Sep. 2, 2014.
Application 17/742,055 is a reissue of application No. 13/696,508, filed on Jan. 12, 2011, granted, now 8,825,023, issued on Sep. 2, 2014, previously published as PCT/KR2011/000229, filed on Jan. 12, 2011.
This patent is subject to a terminal disclaimer.
Int. Cl. H04W 88/02 (2009.01); H04N 7/14 (2006.01); H04L 65/1083 (2022.01); H04M 3/00 (2006.01); H04M 3/51 (2006.01); H04M 7/00 (2006.01); H04N 21/00 (2011.01); H04W 4/16 (2009.01)
CPC H04N 7/147 (2013.01) [H04L 65/1083 (2013.01); H04M 3/00 (2013.01); H04M 3/5183 (2013.01); H04M 7/0027 (2013.01); H04N 21/00 (2013.01); H04W 4/16 (2013.01)] 26 Claims
OG exemplary drawing
 
2. A system for providing a screen switching service during call counseling, comprising:
a user terminal unit for establishing a communication call;
a counselor terminal unit for making a request for switching of a terminal screen of the user terminal unit into a counsel data screen for counseling by originating or terminating the communication call;
a screen switching service unit for making a control to generate a data call for the user terminal unit and then transfer the counsel data screen through the data call to the user terminal unit, in response to the request during the communication call; and
a content providing unit for providing the counsel data screen.