US 11,868,208 B1
System, method, and computer program for defect resolution
Limor Gueta, Mabuim (IL); Itsik David, Petach Tiqwa (IL); and Yossi Bitton, Kefar Saba (IL)
Assigned to AMDOCS DEVELOPMENT LIMITED, Limassol (CY)
Filed by Amdocs Development Limited, Limassol (CY)
Filed on May 24, 2022, as Appl. No. 17/752,636.
Int. Cl. G06F 11/00 (2006.01); G06F 11/07 (2006.01); G06F 11/14 (2006.01)
CPC G06F 11/0793 (2013.01) [G06F 11/0751 (2013.01); G06F 11/1476 (2013.01)] 17 Claims
OG exemplary drawing
 
1. A non-transitory computer-readable media storing computer instructions which when executed by one or more processors of a device cause the device to:
detect an error output by a computer system during execution of code within the computer system, wherein the error is indicative of a defect within the code;
in response to detecting the error, receive information describing the defect;
process the information, using a first machine learning model, to predict a source of the defect, wherein the source is a part of the code in which the defect occurred;
process the information and an identifier of the source of the defect, using a second machine learning model, to predict one or more parameters for handling the defect, wherein the second machine learning model predicts the one or more parameters for handling the defect from among a plurality of classifications that include different microservices and different handling functions; and
cause one or more actions to be performed to resolve the defect, using the predicted one or more parameters for handling the defect.