CPC H04L 67/55 (2022.05) [H04L 51/02 (2013.01); G10L 15/22 (2013.01); G10L 15/26 (2013.01); G10L 15/30 (2013.01); H04L 67/52 (2022.05)] | 13 Claims |
1. A method for proactively delivering push notifications in a chatbot, the method implemented by one or more processors and comprising:
receiving input provided by a user at a user device during a dialog between the user and the chatbot;
generating, based on processing the input using the chatbot, a chatbot response that is responsive to the recognized input;
causing the chatbot response to be displayed at a touchscreen of the user device;
generating a dialog recommendation that includes a suggestion on how the dialog between the user and the chatbot can be continued, wherein the dialog recommendation is generated based on the input;
causing the dialog recommendation to be displayed in an actionable button at the touchscreen of the user device, wherein the actionable button is displayed separate from, but along with, the chatbot response;
wherein the actionable button is selectable and, when selected, causes a further chatbot response to be displayed, the further chatbot response being responsive to the dialog recommendation and being generated based on processing the dialog recommendation using the chatbot.
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