CPC H04L 45/302 (2013.01) [H04L 43/08 (2013.01); H04L 67/10 (2013.01)] | 18 Claims |
1. A method comprising:
identifying, by a device, a potential change in user experience of an online application;
selecting, by the device and based on the potential change in user experience, a set of one or more users of the online application;
obtaining, by the device and from the set of one or more users of the online application, feedback regarding their experience with the online application; and
using, by the device, the feedback obtained from the set of one or more users of the online application to make a routing decision in a network regarding traffic of the online application;
wherein using the feedback to make the routing decision comprises using the feedback to predict a decrease in the user experience of the online application based on one or more performance metrics from the network.
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