US 11,863,432 B1
Opportunistic user feedback gathering for application-aware routing
Michal Wladyslaw Garcarz, Cracow (PL); Grégory Mermoud, Venthône (CH); Jean-Philippe Vasseur, Saint Martin d'Uriage (FR); and Eduard Schornig, Haarlem (NL)
Assigned to CISCO TECHNOLOGY, INC., San Jose, CA (US)
Filed by Cisco Technology, Inc., San Jose, CA (US)
Filed on Jul. 26, 2022, as Appl. No. 17/873,327.
Int. Cl. H04L 45/302 (2022.01); H04L 67/10 (2022.01); H04L 43/08 (2022.01)
CPC H04L 45/302 (2013.01) [H04L 43/08 (2013.01); H04L 67/10 (2013.01)] 18 Claims
OG exemplary drawing
 
1. A method comprising:
identifying, by a device, a potential change in user experience of an online application;
selecting, by the device and based on the potential change in user experience, a set of one or more users of the online application;
obtaining, by the device and from the set of one or more users of the online application, feedback regarding their experience with the online application; and
using, by the device, the feedback obtained from the set of one or more users of the online application to make a routing decision in a network regarding traffic of the online application;
wherein using the feedback to make the routing decision comprises using the feedback to predict a decrease in the user experience of the online application based on one or more performance metrics from the network.