| CPC G10L 17/18 (2013.01) [G10L 25/63 (2013.01); G10L 25/78 (2013.01); G10L 2025/783 (2013.01)] | 18 Claims |
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1. An electronic device comprising:
a speaker;
a microphone;
an audio connector;
a wireless communication circuit;
a processor configured to be operatively connected to the speaker, the microphone, the audio connector, and the wireless communication circuit; and
a memory configured to be operatively connected to the processor, wherein the memory stores instructions that, when executed, cause the processor to:
identify a speech section of a user and a speech section of a neighbor in an audio signal received through the microphone, the audio connector, or the wireless communication circuit,
identify a user utterance in the speech section of the user and a neighbor answer to the user utterance in the speech section of the neighbor,
obtain user preference information associated with the user utterance,
determine a first reliability value to the neighbor answer and a second reliability value to an agent answer of an artificial intelligence (AI) agent generated in response to the user utterance, based on the user preference information, wherein the first reliability value and the second reliability value are numerical values determined by a reliability measurement method,
compare the first reliability value with the second reliability value; and
not respond to the user utterance when the second reliability value is lower than the first reliability value, and
output the agent answer through the speaker, the audio connector, or the wireless communication circuit when the second reliability value is equal to or higher than the first reliability value.
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