CPC G06Q 50/06 (2013.01) [G06F 21/6254 (2013.01); G06Q 30/016 (2013.01); G06Q 30/018 (2013.01); G06Q 30/0211 (2013.01); G06Q 30/0234 (2013.01); G06Q 50/265 (2013.01)] | 13 Claims |
1. In a utility management and communication system used to monitor customer utility usage and notify customers about their utility conservation habits, a method of identifying specific types of customers based on the need to communicate one or more audit, conservation, or rebate programs of availability, the method comprising:
receiving, from a utility company, utility usage data for a plurality of the utility company's customers, wherein the plurality of utility customers were chosen based on a industry standard classification associated therewith;
comparing the utility usage data for each of the plurality of customers to a resource usage threshold value, which is set based on industry standard classification for each of the plurality of utility user, which is further set based on a desired audit, conservation, or rebate program available to one or more of the plurality of customers;
based on the comparison, identifying one or more of the plurality of customers that meet the utility usage threshold value; and
automatically sending a message regarding the identified one or more of the plurality of customer's utility usage and the desired audit conservation, or rebate program available, wherein the message is sent to a utility administrator, the identified one or more of the plurality of customers, or both.
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