US 11,860,944 B2
State-aware interface
Kristen Zelenka Lee, Austin, TX (US); Naga Manojkasyap Chilakamarthy Venkata, Austin, TX (US); Natalie Watkins, Austin, TX (US); Zachary A. Silverstein, Jacksonville, FL (US); and Jayanth Krishnan, Mahopac, NY (US)
Assigned to International Business Machines Corporation, Armonk, NY (US)
Filed by International Business Machines Corporation, Armonk, NY (US)
Filed on Jul. 27, 2020, as Appl. No. 16/939,129.
Prior Publication US 2022/0027415 A1, Jan. 27, 2022
Int. Cl. G06F 16/9032 (2019.01); G06F 40/35 (2020.01); G06F 3/01 (2006.01); G06F 40/56 (2020.01); A61B 5/16 (2006.01)
CPC G06F 16/90332 (2019.01) [G06F 3/011 (2013.01); G06F 40/35 (2020.01); G06F 40/56 (2020.01); A61B 5/165 (2013.01)] 14 Claims
OG exemplary drawing
 
1. A computer-implemented method comprising:
determining a user state based on received information, wherein determining a user state comprises:
grouping observed actions within a specified time period;
assigning values to each observed action in the group based, at least in part, on context derived to respective observed actions,
adding the assigned values to each observed action in the group,
associating each observed action in the group to a state based on a matching of an observed action to a stored action associated with a known state,
grouping one or more observed actions in the group into subgroups based on the matching, and
determining whether a threshold value for observed actions in the group is reached or exceeded; and
in response to determining a user state reaching a threshold value based on the threshold value for observed actions in the group, improving an automated response environment by generating a state aware interface that facilitates interactions with a user and recalls previous interactions with the user based on the determined user state.